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TERMS OF SERVICE & PRIVACY POLICY

By signing up for services (“Service”) with Integral Self-Discovery (DBA Integral Self-Discovery) (hereby referred to as “Integral Self-Discovery”) you are agreeing to be bound by the following terms, conditions and policies (“Terms of Service”). You can review the current version of the Terms of Service at any time at here. Integral Self-Discovery reserves the right to update and change the Terms of Service by posting updates and changes to the Integral Self-Discovery website. You are advised to check the Terms of Service from time to time for any updates or changes that may impact you.

01. Integral Self-Discovery Rights
  • We reserve the right to modify or terminate the Service for any reason, without notice at any time.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Verbal or written abuse of any kind (including threats of abuse or retribution) of any Integral Self-Discovery customer, Integral Self-Discovery employee, member, or officer will result in immediate account termination.

  • In the event of a dispute regarding account ownership, we reserve the right to request documentation to determine or confirm account ownership. Documentation may include, but is not limited to, a scanned copy of your business license, government issued photo ID, the last four digits of the credit card on file, etc.

 
02. Limitation of Liability
  • You expressly understand and agree that Integral Self-Discovery shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the service.

  • In no event shall Integral Self-Discovery or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or this agreement (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, Integral Self-Discovery partners, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

  • Your use of the Service is at your sole risk. The Service is provided on an "as is" and "as available" basis without any warranty or condition, express, implied or statutory.

  • Integral Self-Discovery does not warrant that the Service will be uninterrupted, timely, secure, or error-free.

  • Integral Self-Discovery does not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.

  • Integral Self-Discovery does not warrant that the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, or that any errors in the Service will be corrected.

  • In no event will Service Provider's aggregate liability for all claims of any kind, including any claims arising out of or related to this agreement, whether by statute, contract, tort, or under any other theory of liability, exceed the fees paid by you for the Integral Self-Discovery Service hereunder during the one (1) month period immediately preceding the date on which the cause of action arose.

 
03. Waiver and Complete Agreement

The failure of Integral Self-Discovery to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and Integral Self-Discovery and govern your use of the Service, superseding any prior agreements between you and Integral Self-Discovery (including, but not limited to, any prior versions of the Terms of Service).

 
04. Cancellation and Termination
  • You may cancel your account at anytime by emailing info@integralselfdiscovery.com and then following the specific instructions indicated to you in Integral Self-Discovery's response.

  • For recurring payments, you must cancel your subscription before the end of a billing cycle to stop payment in the subsequent billing cycle.

05. Copyright Notice

The written materials and processes taught in the Integral Self-Discovery private and group coaching programs are intended for clients to use for personal purposes. Integral Self-Discovery grants clients of our programs this right, while working with both one-on-one coaches, group coaching calls, and virtual Webinars. However, no part of the materials available through the site may be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, and then sold through a book, e-book, or online course, without prior written consent of Integral Self-Discovery. Any other reproduction in any form without the permission Integral Self-Discovery is prohibited. All materials contained on this site are protected by United States copyright law and may not be reproduced, distributed, transmitted, displayed, published or broadcast without the prior written permission of Integral Self-Discovery.

 

06. Disability Policies

Integral Self-Discovery is committed to ensuring students with disabilities are able to take our programs in an environment that values diversity, inclusion and participation. For this reason, we provide our programs virtually, so that people can access them from their home anywhere in the world. We also serve those with blindness by making sure our websites are screen-reader and tabbing friendly. For the deaf we can provide captions for a specific course, if requested. We provide visual, audio, and written material throughout our programs in order to meet the diverse needs of learners with disability that require alternative learning styles.

 

07. Equal Treatment

Integral Self-Discovery is committed to ensuring clients with disability are able to take our programs in an environment that values diversity, inclusion and participation. For this reason, we provide our programs virtually, so that people can access them from their home anywhere in the world. We also serve those with blindness by making sure our websites are screen-reader and tabbing friendly. For the deaf we can provide captions for a specific course, if requested. We provide visual, audio, and written material throughout our programs in order to meet the diverse needs of learners with disability that require alternative learning styles.

 

08. 30-Day Guarantee and Refund Policy

 

At Integral Self-Discovery, we want to ensure that you are satisfied with your purchase. If you have concerns, complaints, or questions, please feel free to connect to us at info@integralselfdiscovery.com. However, if you have attempted to resolve your issue with our support staff and you decide that your purchase does not meet your requirements, we ask that you email the address above with your request for a refund, within 30 days of making your purchase. Although we'd love to know how we can improve or how we could make our course a 5-star experience for you, you are welcome to follow the steps below for a full, no-questions-asked, refund. Please note that although we make every effort to refund your purchase quickly, our payment processor (Stripe) or your financial institution may have limitations that could make it take up to 20 days for the refund to reflect in your bank account/card.

Follow the steps below to get your refund request sent to us:

  • Go to the Contact Us page or email info@integralselfdiscovery.com.

  • Submit a message with your name, email address, and order number or specific program purchased so we can issue a refund as quickly as possible.

  • Please also feel free to share any feedback, although this is in no way required and does not impact your ability to receive a refund (as long as the request is within 30 days of your purchase).

  • Once you submit the support request you will receive an auto response from us. That just lets you know we've got your request.

  • Once we've had a chance to review your request we will be in touch confirming the refund has been processed, within 48 hours.

  • If you are cancelling a membership program and wish to request continued access to courses you completed 100%, include this request and your list of completed courses in your message to us.

 

09. Life Coaching Disclaimer

Integral Self-Discovery does not endorse, is not responsible for, and cannot be held liable for the actions of any client who enrolls in programs offered by Integral Self-Discovery. Clients must be aware of and strictly adhere to these Terms of Service. The role of a life coach, in its most simple form, is to encourage, coach and/or act as a facilitator of a client's self-reflection, decision making, planning for the future, and creating life changes. While clear boundaries exist between coaching and therapy, due to the legal obligations and requirements for practicing therapy, there are many similarities. Both therapists and coaches work one-on-one with clients in an ongoing relationship. Certain psychological principles and theoretical frameworks are used in both therapy and coaching in order to facilitate positive life change, but life coaching are not a specifically therapeutic modality.

PRIVACY POLICY

01. Purpose

The purpose of this privacy policy is to help you better understand how we store, collect, and process your personal data. By using any of Integral Self-Discovery's services you are agreeing to the terms of the Privacy Policy and, as applicable, the Integral Self-Discovery Terms of Service. In particular, by visiting this website you consent to our collection and use of your personal information as described in this privacy policy, including any updates or revisions to this privacy policy. This policy does not apply to information collected by any third party, including through any application or content that may be accessible or linked to from this website.

This Privacy Policy may be updated occasionally to reflect changes to operational or legal practices, or for regulatory reasons. If and when we make changes to this policy, we will notify you of the changes by posting the revised policy on this Website or by other means when appropriate. By continuing to use this Website after these changes are posted, you agree to the revised terms.

 

We’ve broken this policy down into different sections so you can better understand what areas are applicable to you.

02. Minors

We do not knowingly provide services or sell products to children. If you are below the age of 16, you may use our website only with the permission and active involvement of a parent or legal guardian. If you are a minor, please do not provide us or other website visitors with any personal information and do not use this website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

03. Collecting Personal Information from Customers

Your privacy is important to us! Below is the information we collect from our customers. In order to offer our Services, we need to collect information from our customers. Here is a summary of the information that we collect from our customers and what we do with it:

  • We collect the name, email, and any other personal information from our customers. Name and email are needed to allow individuals to access our Services for processes such as processing enrollments, authentication, or otherwise ad ministering our courses. This information is given on a voluntary basis when a customer uses or accesses our Services, for example when a customer visits the Integral Self-Discovery site, enrolls in a course, or signs up for an account on the Integral Self-Discovery site.

  • As a client progresses through our program(s) we collect information via questionnaires, assessments, discussion or forum contributions and other client activities.

  • Some transactions may involve payment by credit card, debit card, checks, money orders, and/or third party online payment services. In such transactions, we will collect information related to the transaction as part of the course of doing business with you, including a billing address, telephone number, and other information related to the transaction.

 

04. Information from Website Visitors

We collect information from visitors to the Integral Self-Discovery website. We collect information such as when you visited, the website from where you came prior to visiting us, the website where you go when you leave our website, your computer's operating system, location data, and the type of web browser that you are using. We also collect Personal Information submitted by you via any messaging or email feature available from any of our websites.

  • From telephone support users, we collect your name and phone number.

  • From support users (people who email us for support), we collect your name, email address, location, Integral Self-Discovery site address, and email conversation with a Integral Self-Discovery representative.

  • We use this information to provide and enhance our Services (including servicing your account, if applicable), and answer any questions you may have.

 

05. Information from Cookies and Similar Tracking Technology

We collect cookies or similar tracking technologies. This means information that our website's server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer. Why does Integral Self-Discovery use cookies and similar tracking technology?

  • We use cookies to recognize your device and provide you with a personalized experience.

  • We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.

  • Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.

  • Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance's Opt-Out page.

  • We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.

  • Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser

 

06. Your Information and Third Parties

Integral Self-Discovery works with third parties to help provide you with our Services and we may share Personal Information with them to support these efforts. In certain limited circumstances, we may also be required to share information with third parties to conform to legal requirements or to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also receive Personal Information from our partners and third parties.

  • Personal Information may be shared with third parties to prevent, investigate, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service or any other agreement related to the Services, or as otherwise required by law.

  • Personal Information may be shared with third-party vendors to help us conduct marketing and/or advertising campaigns.

  • Personal Information may also be shared with a company that acquires our business, whether through merger, acquisition, bankruptcy, dissolution, reorganization, or other similar transaction or proceeding. If this happens, we will post a notice on our homepage.

 

07. Terminating Your Relationship with Us

  • We will continue to store archived copies of your Personal Information for legitimate business purposes and to comply with the law.

  • We will continue to store anonymous or anonymized information, such as website visits, without identifiers, in order to improve our Services.

 

08. Keeping Your Personal Information Secure

  • We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to us. Our information security systems apply to people, processes, and information technology systems on a risk management basis.

  • We exclusively process payments through PCI DSS Level 1 payment providers, which is the highest level of compliance available.

  • No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your Personal Information

 

09. Residents of the European Economic Area ("EEA")

 

Integral Self-Discovery works with merchants and users around the world, including in the EEA. Please note that as part of our service, we may transfer your personal information to other regions, including to Canada and the United States.

Additionally, if you are located in the EEA, you have certain rights under European law with respect to your personal data, including the right to request access to, correct, amend, delete, or limit the use of your personal data. In order to exercise these rights, please reach out to us at info@integralselfdiscovery.com.

 

10. User Names and Passwords

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a username and password for access to certain parts of our website, you are responsible for keeping the username and password confidential. Do not give your password to anyone. If you enter a section of our website that requires a password, you should log out when you leave. As a safety precaution, you should also close out of your web browser completely and re-open it before viewing other parts of the Internet.

11. Correcting Your Information

If you are a client and would like to access, change, or delete your personal information please contact us.

12. Autoresponders

We may use autoresponders to communicate with you by e-mail. To protect your privacy, we use a verified opt-in system for such communications and you can always opt-out of such communications using the links contained in each autoresponder message.

13. Disclaimer

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website, including the illegal acts of third parties (such as criminal hacking).

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